E-mail Us        

If you live outside Staffordshire please go to www.tradingstandards.gov.uk to find your local Trading Standards office.

Text Us

If you live in Staffordshire, Birmingham, Coventry, Dudley, Herefordshire, Sandwell, Solihull, Stoke, Telford and Wrekin, Walsall or Wolverhampton and you have a consumer problem text Trading Standards for advice.

Simple text:

TS(space)Hometown(space)Message and name and send to 60003.

For Example

TS(space)Stafford(space) I bought a DVD that doesn?t work ? Rob. Send to 60003.

A member of Trading Standards staff will text you back.

Texts are charged at normal rates.

Phone us 

Call Consumer Direct on 08454 04 05 06.

If you live elsewhere go to www.tradingstandards.gov.uk to find your local Trading Standards office.

Write to Us

If you live in Staffordshire you can write to Trading Standards at 14 Martin Street, Stafford, ST16 2LG.